Exp ReminderPrivacy Policy
This policy explains what information the Exp Reminder app ("Exp Reminder", "we", "us") collects, why, who we share it with, and the choices you have. It applies to the Exp Reminder apps for Android and iOS and to this website.
In short: we keep the items, subscriptions and warranties you add so we can show them on your devices and remind you about them. We use analytics and crash reports to improve the app, show ads unless you have the ad-free plan, and never sell your personal information. You can delete your account and its data from inside the app at any time.
1. Information you give us
- Account details. Your name and email address when you sign up with email, Google or Apple. With Sign in with Apple you can hide your email, and we then receive an Apple relay address. Your password is handled by Firebase Authentication; we never see it. If you explore as a guest, an anonymous account without name or email is created.
- Profile details you choose to add. A profile photo, gender and date of birth, if you enter them in Edit Profile.
- What you track. The items, subscriptions and warranties you add: names, categories, dates, reminder settings and notes; for subscriptions the amount, currency, billing cycle and payment method label (for example "Credit Card", never card numbers); for warranties the brand, store, model and serial number, price, and photos of receipts or warranty cards you attach; and photos you attach to items.
- Preferences. Settings such as date format, currency, language and theme.
- Feedback. When you send feedback: your message, an optional reply email and screenshot, and the app version and device details listed below.
2. Information collected automatically
- Device and app details. Device brand and model, operating system and version, app version and build, platform, time zone, and when you last used the app. We use these to send reminders at the right local time, support your device and diagnose problems.
- Notification token. A push token from Apple or Google so we can send reminder notifications to your device. It is removed when you log out.
- Usage analytics. Firebase / Google Analytics records which screens you open and which features you use (for example "item added" or "barcode scanned"). These events never contain the names or notes you type. They are linked to your account ID.
- Crash reports. Firebase Crashlytics collects crash and error reports (device state, stack traces) linked to your account ID, so we can fix bugs.
- Advertising data. If you see ads, Google AdMob and its partners may collect your device's advertising identifier, IP address and how you interact with ads. See section 5.
3. Camera, photos and barcode lookups
The app uses your camera only when you scan a barcode or take a photo, and your photo library only when you choose a picture. Barcode scanning happens on your device. To fill in a product name, the barcode number (not a photo) is sent to Open Food Facts, a public product database. Photos are uploaded to our storage only when you attach them to an item, warranty, your profile or feedback.
4. How we use your information
- To provide the app: store and sync what you track, and send the reminders you set up.
- To run your account, including guest accounts and upgrading a guest account to a full account.
- To provide the optional ad-free plan and check whether it is active.
- To understand how the app is used, fix crashes and improve features.
- To show ads that keep the app free.
- To answer your support requests and feedback.
- To keep the service secure and prevent abuse.
5. Ads and your choices
Exp Reminder shows ads from Google AdMob. Ads are personalised only where you allow it:
- In the European Economic Area, the UK and Switzerland, Google's consent form asks for your choice before personalised ads are shown.
- On iPhone, the app asks for permission to track (App Tracking Transparency). If you decline, your advertising identifier is not shared.
- On Android you can reset or delete your advertising ID in your phone's settings.
The optional ad-free plan removes all ads. More about how Google uses data: policies.google.com/technologies/partner-sites.
6. Purchases
The ad-free plan is bought through Apple's App Store or Google Play. Apple or Google processes the payment; we never receive your card or bank details. We use RevenueCat to check purchases: it receives your purchase receipts and our anonymous account ID for you, and tells us whether your plan is active, which we keep with your account.
7. Who we share information with
We do not sell your personal information. We share it only with service providers that run parts of the app for us, under their own privacy and security terms:
| Provider | What for |
|---|---|
| Google Firebase (Authentication, Cloud Firestore, Cloud Storage, Cloud Functions, Cloud Messaging, Analytics, Crashlytics, Remote Config) | Accounts, storing and syncing your data and photos, sending reminders, analytics, crash reports and app settings |
| Google AdMob | Showing ads |
| RevenueCat | Checking ad-free plan purchases |
| Apple and Google | Sign-in, payments and delivering notifications |
| Open Food Facts | Looking up product names from barcodes |
| Revopush | Delivering app updates to Android devices |
We may also disclose information if the law requires it, to protect our users or rights, or as part of a merger or sale of the app, in which case this policy continues to apply.
8. Where your data is stored and how it is protected
Your data is stored on Google Cloud servers, mainly in the United States. It is encrypted in transit and access is limited to your own account; a small number of people working on Exp Reminder can view account data when needed to provide support or fix problems. No method of storage or transmission is completely secure, but we work to protect your information.
9. How long we keep it and how to delete it
We keep your data for as long as your account exists. You can delete your account and its data at any time in the app: Settings → Delete Account. This permanently deletes your account, items, categories, subscriptions, warranties, uploaded photos and feedback. Copies in system logs and backups are removed within 30 days. If you can't use the app, see Delete your account.
Deleting your account does not cancel an ad-free plan; cancel it in your App Store or Google Play subscription settings. Anonymised, aggregated analytics may be kept.
10. Your rights
Depending on where you live (for example under the GDPR in Europe or the CCPA in California), you may have the right to access, correct, export or delete your personal information, to object to or restrict how we use it, and to withdraw consent. You can edit most information in the app. For anything else, email aslidevelopers@gmail.com; we answer within 30 days. You may also complain to your local data protection authority.
11. Children
Exp Reminder is not directed at children under 13 (or under 16 where the law sets a higher age), and we do not knowingly collect their personal information. If you believe a child has given us information, contact us and we will delete it.
12. Changes to this policy
We may update this policy. We will change the date at the top and, for significant changes, tell you in the app.
13. Contact
Questions about privacy: aslidevelopers@gmail.com